PUBLIC OFFER OF THE ONLINE STORE

"Online store " Sloziri "

Please read the text of this public offer carefully. If you do not agree with any clause of the offer, you have the right to refuse to purchase the Products provided by the Seller and not to perform the actions specified in clause 2.2. of this Offer.

1.TERMS AND DEFINITIONS

1. Online store – the Seller’s Internet site located at: www.sloziri.com, which presents the Products offered by the Seller to Buyers for placing orders, as well as the terms of payment and delivery of such Products.
2. Buyer is an individual who accepts the terms of this Offer and intends to place an Order, as well as placing an order in the online store.
3. “Order” is a duly completed request from the Buyer for the purchase and delivery of the Product presented on the Site.
4. “Promotion” is an offer addressed to Buyers to purchase Goods under certain conditions (in a set range, according to a certain cost, for a limited period of time, etc.), published by the Seller on the Site.
5. The seller is an individual entrepreneur Fatima Khazhismelovna Guchakova , ITN (Individual Taxpayer Number) 070503675501, PSRN (Primary State Registration Number) 323070000029630, accepting orders through the Site for the purpose of selling goods.
6. Website – http://www.sloziri.com/.
7. Telephone of the Sales and Service Department: +7 938 700-88-78.
8. Product – clothing, accessories and other goods posted for sale in the online store on the Site. The Buyer undertakes not to use the Product purchased on the Site for business purposes.
9. “Account” is a record containing information necessary to identify the Buyer on the Site, as well as information for authorization and accounting.

1. GENERAL PROVISIONS
2. This Offer describes the basic rules and procedure for Buyers to purchase Goods on the Site and is an official offer of the Seller in accordance with Art. 435 and part 2 of Art. 437 of the Civil Code of the Russian Federation, addressed to an indefinite number of persons who meet the definition of Buyer, to conclude a purchase and sale agreement for the Goods with the Seller on the terms specified in this Offer.
3. Acceptance of the terms of this Offer is the execution by the Buyer of an Order for the selected Product.

Placing an Order is possible both on the Site and by contacting the sales and service department by sending a request on the Site in the figurative communication section or by chatting on WhatsApp at the phone number: +7 938 700-88-78 .

1. The fact that the Buyer has placed an Order is confirmation of his/her full and unconditional consent to the terms of this Offer, taking into account changes made to it from time to time, as well as the terms of the ongoing Promotions under which the Buyer purchases the Goods.
2. The duty and responsibility to periodically visit this section of the Site in order to familiarize yourself with the changes lies with the Buyer.
3. These Terms constitute an agreement between the Seller and the Buyer.
4. The Seller sells Products remotely - through the Site. The provisions of the Civil Code of the Russian Federation on retail purchase and sale, the Law of the Russian Federation “On the Protection of Consumer Rights” dated 02/07/1992 No. 2300-1, the Decree of the Government of the Russian Federation dated 12/31/2020 N 2463 “On approval of the Rules for the sale of goods” apply to the relationship between the Buyer and the Seller under a retail purchase and sale agreement, a list of durable goods that are not subject to the consumer’s requirement for the free provision of goods with the same basic consumer properties for the period of repair or replacement of such goods, and a list of non-food goods of adequate quality that are not subject to exchange, as well as on amendments to certain acts of the Government of the Russian Federation",
5. Information about the Products posted on the Site is provided by the Seller, unless otherwise expressly stated in the information about the Product.
6. The retail purchase and sale agreement is considered concluded from the moment the Seller issues to the Buyer a cash receipt or sales receipt or other document confirming payment for the goods.
7. ITEM
8. The Seller undertakes to transfer the Product to the Buyer, and the Buyer undertakes to accept and pay for it in accordance with the terms of this Offer, as well as the terms of the Promotion held at the time of ordering the Product.
9. From the moment the Buyer accepts the terms of this Offer, the Seller undertakes to fully ensure the fulfillment of all its obligations to the Buyer in accordance with this Offer and the current legislation of the Russian Federation.
10. The procedure for obtaining, processing and using the Buyer’s Personal Data is set out in the Privacy Policy posted on the Site.
11. The Seller unilaterally has the right to change the terms of this Offer, as well as the cost of the Goods (in this case, the cost of the Goods in respect of which the Buyer has placed an Order cannot be changed), methods, terms of payment and delivery of the Goods, the procedure for placing an Order, etc. All changes come into force and are considered brought to the attention of the Buyer from the moment they are published on the Site.
12. In order for the Seller to fulfill its obligations to the Buyer, the latter must provide the Seller with all the necessary Personal Data to clearly identify the Buyer and fulfill all the Seller’s obligations.
13. The buyer undertakes to ensure the accuracy and correctness of all data provided by him/her.
14. The Seller independently determines the cost of the Product presented on the Website. The cost of the Product is indicated in Russian rubles.
15. The photographs presented on the Site contain one or more types of Products of a certain article and text information: article, composition, cost per unit of product, dimensions and any other additional information.
16. ORDERING
17. The Order is formed by the Buyer independently on the Site based on the information provided by the Buyer during the process of placing an Order on the Site. Placing an Order implies the Buyer’s full and unconditional consent to the terms of this Offer.

Placing an Order is possible both on the Site and by contacting the sales and service department by sending a request on the Site in the figurative communication section or by chatting on WhatsApp at the phone number: +7 938 700-88-78 .

1. The Seller reserves the right to refuse the Buyer to place an Order, as well as to refuse to register on the Site without giving reasons.
2. The Seller has the right to cancel (delete) the Buyer’s Account and/or cancel his Order without giving reasons.
3. By placing an Order on the website, the Buyer confirms that he/she is familiar with the terms of delivery, payment and return of goods.

5. DELIVERY OF GOODS

1. 4.1.Delivery of the goods to the Buyer is carried out within the time limits agreed upon by the Parties upon confirmation of the order by an employee of the Site.
2. 4.2.Ownership of the Goods passes to the Buyer upon acceptance of the Goods from the delivery service representative, which is confirmed by the Buyer’s signature in the documents confirming delivery, subject to full payment by the Buyer for the Goods and signing of shipping documents.
3. 4.3.When delivering goods by courier, the Buyer puts his signature in the delivery register opposite those items of goods that the Buyer purchased. This signature confirms that the Buyer has no complaints about the packaging of the goods, the quantity and appearance of the goods.
4. 4.4.The Seller undertakes to comply with the delivery times specified on the Site in the “Payment and Delivery” section of the Product. The Seller is not responsible for possible delays in delivery due to unforeseen circumstances that occurred through no fault of the Seller and which could not be foreseen. In the event of a change in the delivery time of the Goods, the Seller undertakes to immediately inform the Buyer about the change in the methods of delivery of the Goods in order to obtain consent to the new conditions for fulfilling the Order in whole or in part. The Seller informs the Buyer about this via telephone or electronic communication.
5. 4.5.The Seller delivers the Products ordered by the Buyer using an external delivery service. The choice of the Product delivery method available to the Buyer, as well as the available delivery services at the time of ordering the Product, is indicated on the Product Order page.
6. 4.6.When transferring the Goods to the Buyer, the delivery service representative has the right to request an identification document of the Buyer in order to combat fraud, and the Buyer undertakes to provide such a document.
7. 4.7.The delivery cost is determined depending on the weight of the Order and the recipient's address.
8. The delivery service is selected automatically depending on the destination city at the time of placing the Product Order on our Website.
9. 4.8.Orders can be tracked on the delivery service website using the corresponding shipment number.
10. 4.9.At the time of acceptance of the Goods at the point of delivery, the Buyer is obliged to check the Goods for quality, quantity, completeness and appearance.
11. 4.10.If, at the time of acceptance of the Goods, defects in the Goods are detected in quality, quantity, completeness and appearance, the Buyer must record these defects by photo and/or video recording , and within 24 hours contact the support service at +7 938 700-88-78 , send photo and/or video material to the email address sloziri @ mail . ru , then, within 7 (seven) calendar days, fill out the Goods return form and send the Goods to the Seller, in accordance with the conditions specified in Section 8 of this Offer.

Attention! In case of non-compliance with this clause, the Product cannot be returned to the Seller!

1. 4.11.The Buyer has the right to refuse Goods of adequate quality if the said Goods do not suit the shape, style, color, size or configuration within 7 (Seven) calendar days, with the exception of Goods of adequate quality, the list of which is approved by Decree of the Government of the Russian Federation dated January 19, 1998 No. 55 “A list of goods of good quality that cannot be returned or exchanged for a similar product of a different size, shape, style, color or configuration.” The return of Goods of proper quality is regulated by Section 8 of this Offer.

1. PRICE OF GOODS AND TERMS OF PAYMENT
2. 6.1.The price of the Product excluding delivery costs is indicated on the Site.
3. The price of the Product on the Site can be changed by the Seller unilaterally.
4. 6.2.In this case, the cost of the Goods in respect of which the Buyer has placed an Order, and the said Order is confirmed by the Seller, is not subject to change.
5. 6.3.If the cost of the Goods is incorrectly indicated, the Seller undertakes to notify the Buyer about this. In this case, the Buyer has the right to refuse to purchase the Goods in whole or in part.
6. 6.4.If it is impossible to contact the Buyer, a formed but unconfirmed Order with an incorrect cost of the Goods is considered cancelled.
7. 6.5.All calculations are made in Russian rubles.
8. 6.6.Payment for Orders is subject to 100% prepayment.
9. 6.7.Payment for Orders is carried out using the payment methods for Orders indicated on the Site.
10. 6.8.All available payment methods for the Goods at the time of Ordering the Goods by the Buyer are indicated on the Product order page.

7. TERMS OF EXCHANGE AND RETURN OF GOODS

1. 6.1. To cancel an order or cancel it, the Buyer must contact the Customer Service by phone number: +7 938 700-88-78.
2. 6.2.After the actual transfer of the Goods to the Buyer, the Buyer has the right to refuse the Goods within 14 (Fourteen) calendar days from the date of its actual transfer by the delivery service representative to the Buyer and return the Goods to the Seller.
3. 6.3.Return of a Product of proper quality is possible if its presentation, consumer properties, as well as a document confirming the fact and conditions of purchase of the specified Product, including identifying labels, are preserved. The Buyer’s absence of the specified document does not deprive him/her of the opportunity to refer to other evidence of the purchase of the Goods from the Seller.
4. 6.4.If the Goods are transferred to the Buyer in violation of the terms of the Order relating to the quantity, assortment, quality, completeness of the Goods, the Buyer may, no later than 7 (Seven) calendar days after receipt of the Goods, notify the Seller of these violations and demand elimination of violations of the Order, or refuse the Goods and demand a refund of the money paid for the Goods.
5. 6.5.The Buyer has the right to refuse Goods of adequate quality if the said Goods do not suit the shape, style, color, size or configuration within 7 (Seven) calendar days, with the exception of Goods of adequate quality, the list of which is approved by Decree of the Government of the Russian Federation dated January 19, 1998 No. 55 “A list of goods of good quality that cannot be returned or exchanged for a similar product of a different size, shape, style, color or configuration.”
6. 6.6.When returning the Goods, the Buyer must:
7. Fill out the Product return form according to the Seller’s form, indicating the list of goods to be returned. A sample form can be downloaded from the link ____________.
8. Attach documents confirming the fact of payment to the return form.
9. Send the completed and signed return form as a scanned copy of the document to the email address: sloziri @ mail . ru .
10. To carefully package the Goods, if possible, using the original packaging of the Goods,
11. Include the original completed return form in the Seller's form with the shipment.
12. Carefully pack the parcel with the returned Product in a way that prevents it from being damaged during transportation.
13. Send the parcel to any delivery service for the Goods.
14. Specify the address for returning the goods: Russian Federation, Moscow region, Shchelkovo, 1st Sovetsky Lane, 25.

Attention! Without a completed return form in the shipment, the Product will not be accepted for return or exchange.

1. 8.7.The exchange of the Goods is carried out in the following order: The buyer who wishes to exchange the goods issues a return, and then places a new order, then returns the Goods.

8.REFUND

8.1. In case of refusal of the Goods/return of the Goods, of proper/inadequate quality, the money paid for the Goods is returned to the Buyer in the following order:

8.2. To return money for the Product, the Buyer must fill out a return form according to the Seller’s form and send it to the support service by email: sloziri @ mail . ru . The buyer is obliged to provide, along with the application, copies of documents confirming the fact of payment.

8.3. In case of pre-payment for the Goods using a bank card, the cost of the Goods is returned to the Buyer in a manner corresponding to the method of payment for the Order.

8.4. In case of making advance payment for the Goods through partner bank , the cost of the Goods is returned to the Buyer to the details specified in the return application.

8.5. When returning a Product of proper quality to the Buyer, the cost of the Product minus the cost of delivery of the specified Product to the Buyer is returned.

8.6. When returning Products of inadequate quality, as well as returning Products in the event of detection of deficiencies associated with non-compliance with the terms of the Order that arose through the fault of the Seller, the Seller shall return the cost of the Product, as well as the cost of delivery of the specified Product of inadequate quality, paid earlier by the Buyer.

8.7. Refunds for returned Goods of proper/inadequate quality are carried out by the Seller within 10 (Ten) calendar days from the date of return of the Goods and the Buyer submits a request for a refund.

Dear customers! Please note that sloziri does not pay shipping or delivery costs for returned goods of proper quality. Please consider this information when returning or exchanging an item.

1. FINAL PROVISIONS
2. The rights to any content (including publications and photographs) contained on the Site belong to the Seller. Any use of the content is possible only with the written consent of the Seller.
3. The online store and the services provided may be temporarily, partially or completely unavailable due to maintenance or other work, or for any other technical reasons. The Seller's technical service has the right to periodically carry out necessary preventive or other work with or without prior notification to Buyers.
4. By providing his/her Personal Data, the Buyer agrees that they can be used by the Seller, including for the purpose of sending advertising and/or informational messages to the Buyer regarding the Site, ongoing Promotions, the arrival of new Products, etc. By accepting the terms of this offer, the Buyer agrees to receive such advertising and/or information messages.
5. The Buyer hereby grants the Seller the right to use his/her Personal Data and other personal information in accordance with the Privacy Statement posted on the Site and providing for the procedure for receiving, storing, protecting and using data and other personal information received from Buyers.
6. By placing an Order on the Website, the Buyer agrees to this Offer and the Privacy Policy, taking into account all changes made to them from time to time.
7. The obligation to periodically visit this section of the Site in order to familiarize yourself with the changes lies with the Buyer.

10. COMPANY DETAILS

Salesman:

Individual entrepreneur Guchakova Fatima Khazhismelovna ,

RF, Moscow region, Shchelkovo, 1st Soviet lane, 25.

ITN 070503675501,

PSRN 323070000029630,

E - mail : sloziri @ mail . ru

Support: +7 938 700-88-78

Offer date: 13.12.2023