RETURN AND EXCHANGERETURN TERMSDear Clients! You have the opportunity to return the goods yourself. It is important to note that the parcel with the goods must reach our warehouse no later than 14 days after receiving the order. The following products can be returned: You can return a product that retains its consumer properties and presentation. The product must not show signs of use or wear. In addition, the product must be in its original and undamaged packaging and must have tags. If the product turns out to be of poor quality due to a manufacturing defect, you have the right to return it or exchange it for a similar product of good quality, subject to availability. To do this, please contact our managers: CONTACT AT WHATSAPPHOW TO ISSUE A RETURN1.To arrange a return, you will need to prepare the parcel and include a product return form there.Please repackage the goods carefully, using the original packaging if possible, and include a completed return form. In this document you should provide a list of the items being returned. If you cannot find the return form, you can download it from the linkA completed return form is required. Without it, goods will not be accepted for return or exchange.
2. Specify the address for returning the goods: Moscow region, Shchelkovo, 1st Sovetsky lane, 25.
3. Send the item
To send the goods, use a courier service convenient for you and send the parcel to the specified address: Moscow region, Shchelkovo, 1st Sovetsky lane, 25. Please note that shipping or handling of returned items is the responsibility of the customer.
RETURN TERMSProcessing an exchange or refund will take up to 14 days after receiving the parcel at our warehouse.
EXCHANGE CONDITIONSIf you would like to exchange an item, you must first submit a return and then place a new order.Thank you for your cooperation!